Retail Merchandising Lead - Member Experience

Walmart; Concord (NH); On-site; USD 30,000 - 41,000; Full time

Job summary

Sam's Club in Concord, NH is seeking a full-time associate to deliver member service, guide purchases, and support store operations. You will help supervise teammates, assist with stocking, merchandising, and ensuring safety and policy compliance on the sales floor.

Responsibilities include maintaining product displays, pricing, returns, and quality checks while upholding Walmart's ethics and Open Door Policy. This role requires teamwork and strong customer focus.

Qualifications

• Provides member service by acknowledging the member and identifying needs.
• Guides and supports members regarding self-service technology and purchases.
• Assists in supervising associates and executing store procedures.

Responsibilities

• Acknowledges members and helps with merchandise decisions.
• Supervises associates, assigns duties, trains, and evaluates performance.
• Receives and stocks supplies, maintains sales floor, and records documentation.
• Maintains safety by conducting safety sweeps and handling hazardous materials per policy.
• Maintains product display, pricing, and inventory accuracy; reduces shrink.
• Monitors product quality, rotation, and sanitation per guidelines.
• Leads teams, coordinates work, and supports change adaptation.
• Oversees club pickup orders and ensures proper staging.
• Develops processes with managers and partners to meet business needs.
• Demonstrates and promotes ethics, integrity, and Open Door Policy.

Skills

Merchandising

Customer Service

Supervision

Communication

Ethical Standards

Retail Operations

Job description

Sam's Club in Concord, NH is seeking a full-time associate to deliver member service, guide purchases, and support store operations. You will help supervise teammates, assist with stocking, merchandising, and ensuring safety and policy compliance on the sales floor.

Responsibilities include maintaining product displays, pricing, returns, and quality checks while upholding Walmart's ethics and Open Door Policy. This role requires teamwork and strong customer focus.