Retail Merchandising Lead — Member Experience

Sam's Club; Winston-Salem (NC); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Winston-Salem, NC is hiring an associate to deliver outstanding member service, assist with self-service technology, and guide purchasing decisions. You will locate merchandise, resolve issues, and promote products while keeping the sales floor organized and safe.

You will work with a team, follow company policies, and participate in coaching and scheduling to ensure high-quality service and customer satisfaction. Benefits include health coverage and PTO.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging the member and identifying needs.
• Assist management with supervising associates and communicating goals.
• Stock, merchandise, and maintain sales floor per policies and procedures.
• Ensure safety and accurate handling of hazardous materials and equipment.

Skills

Customer service

Retail experience

Communication

Job description

Sam's Club in Winston-Salem, NC is hiring an associate to deliver outstanding member service, assist with self-service technology, and guide purchasing decisions. You will locate merchandise, resolve issues, and promote products while keeping the sales floor organized and safe.

You will work with a team, follow company policies, and participate in coaching and scheduling to ensure high-quality service and customer satisfaction. Benefits include health coverage and PTO.