Retail Merchandising Lead — Elevate Customer Experience

Sam's West, Inc.; Maple Grove (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

Paid time off

Disability & life insurance

Employee discounts

Education programs

Job summary

Sam's West, Inc. in Maple Grove, MN is seeking a customer-focused associate to provide member service, guide purchasing decisions and promote products and services. You will stock and organize merchandise, assist in supervision, and support safety and policy compliance to ensure an outstanding shopping experience.

The role emphasizes teamwork, open communication, and delivering value to members while maintaining store standards and executing daily tasks efficiently.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging the member and identifying member needs.
• Assist members with self-service technology and purchasing decisions.
• Stock, organize, and maintain merchandise on the sales floor.
• Assist management with supervising associates, hiring, coaching and evaluating.
• Maintain safety and compliance with company policies and procedures.

Skills

Retail experience

Customer service

Job description

Sam's West, Inc. in Maple Grove, MN is seeking a customer-focused associate to provide member service, guide purchasing decisions and promote products and services. You will stock and organize merchandise, assist in supervision, and support safety and policy compliance to ensure an outstanding shopping experience.

The role emphasizes teamwork, open communication, and delivering value to members while maintaining store standards and executing daily tasks efficiently.