Retail Merchandising Lead — Elevate Member Experience

Sam's Club; Fridley (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Fridley, MN is seeking a team member to deliver member service, assist with purchases, guide customers on self-service tech, and promote products and services. You will help supervise associates, organize the sales floor, and maintain safety and compliance in daily operations.

The role emphasizes delivering exceptional service to members, supporting store operations, and adhering to company policies, while fostering a welcoming, efficient shopping environment for all visitors.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience and 6 months customer service.
• Leading a team and mentoring others (preferred).

Responsibilities

• Acknowledge members and identify needs to guide self-service tech.
• Assist management with supervising associates and training.
• Stock, merchandise, and maintain sales floor per policies.
• Ensure safety and compliance with policies.

Skills

Customer service

Retail experience

Team leadership

Safety compliance

Job description

Sam's Club in Fridley, MN is seeking a team member to deliver member service, assist with purchases, guide customers on self-service tech, and promote products and services. You will help supervise associates, organize the sales floor, and maintain safety and compliance in daily operations.

The role emphasizes delivering exceptional service to members, supporting store operations, and adhering to company policies, while fostering a welcoming, efficient shopping environment for all visitors.