Member Experience Team Lead

Walmart; Maple Grove (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U

Stock purchase plan

Job summary

Sam’s Club in Maple Grove, MN is hiring for a full-time role in-store. You will supervise associates, train staff on procedures, and ensure member service standards are met across the club.

You will assist members with purchases, manage merchandise, and support membership growth while upholding company policies and the Open Door principles. Shifts may vary; competitive pay and benefits apply.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates by assigning duties, training on processes, and providing direction on member service.
• Resolve member issues per company guidelines and the Open Door Policy.
• Assist members with purchases, locate merchandise, and guide use of self-checkout.
• Support membership growth and promote programs and benefits.

Skills

Customer service

Retail experience

Teamwork

Communication

Tools

Cash register

Job description

Sam’s Club in Maple Grove, MN is hiring for a full-time role in-store. You will supervise associates, train staff on procedures, and ensure member service standards are met across the club.

You will assist members with purchases, manage merchandise, and support membership growth while upholding company policies and the Open Door principles. Shifts may vary; competitive pay and benefits apply.