Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Columbus (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement leave

401(k) contributions

Cell phone discounts

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Columbus, GA is seeking a store associate at HomeGoods to deliver a high-quality customer experience. You will engage with customers, keep the sales floor clean and organized, and support operations across departments.

You should have strong communication, be able to multitask, and adapt to changing shift demands. The role emphasizes teamwork and adherence to policies while helping customers discover merchandise and participate in loyalty programs.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Willingness to adapt to changing directions and tasks.
• Ability to lift and move heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience through engaging interactions.
• Accurately process purchases, returns, and ensure correct change handling.
• Maintain store cleanliness and organization on the sales floor.
• Support merchandising and loss prevention standards.
• Participate in credit and loyalty program promotion.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Columbus, GA is seeking a store associate at HomeGoods to deliver a high-quality customer experience. You will engage with customers, keep the sales floor clean and organized, and support operations across departments.

You should have strong communication, be able to multitask, and adapt to changing shift demands. The role emphasizes teamwork and adherence to policies while helping customers discover merchandise and participate in loyalty programs.