Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Macon (GA); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. – HomeGoods is seeking team members to deliver a highly satisfying customer experience in a fast-paced store environment. You will engage with customers, follow procedures, and help maintain clean, organized spaces while supporting store operations.

You should bring strong customer service skills, effective communication, multitasking ability, and flexibility to work various shifts. The role includes associate discounts, benefits, and a welcoming, inclusive team.

Qualifications

• Prior retail customer service experience preferred.
• Flexible schedule required to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing priorities.
• Ability to lift and move merchandise as needed.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer service principles.
• Maintain a clean, organized store environment and adhere to all operating standards.
• Process transactions accurately and support loss prevention policies.
• Cross-train to work in multiple store areas to support business needs.
• Contribute to a positive store culture through integrity and teamwork.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

The TJX Companies, Inc. – HomeGoods is seeking team members to deliver a highly satisfying customer experience in a fast-paced store environment. You will engage with customers, follow procedures, and help maintain clean, organized spaces while supporting store operations.

You should bring strong customer service skills, effective communication, multitasking ability, and flexibility to work various shifts. The role includes associate discounts, benefits, and a welcoming, inclusive team.