Retail Merch Associate — Customer Experience & Discount

The TJX Companies, Inc.; Savannah (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies’ HomeGoods store in Savannah is seeking an associate to deliver a top-tier customer experience, process transactions accurately, and support store operations. You may be cross-trained to assist in multiple areas to meet business needs.

Responsibilities include promoting credit and loyalty programs, maintaining merchandising standards, and ensuring a clean, safe store environment. Competitive benefits and opportunities for growth are provided.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Attention to detail

Job description

The TJX Companies’ HomeGoods store in Savannah is seeking an associate to deliver a top-tier customer experience, process transactions accurately, and support store operations. You may be cross-trained to assist in multiple areas to meet business needs.

Responsibilities include promoting credit and loyalty programs, maintaining merchandising standards, and ensuring a clean, safe store environment. Competitive benefits and opportunities for growth are provided.