Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; South Euclid (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Healthcare benefits (medical/dental/vi

Vision insurance

Life insurance

Disability insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in USA HomeGoods South Euclid is seeking a store associate to deliver a highly satisfying customer experience and maintain a clean, organized store. You will engage with customers, follow loss-prevention standards, and support merchandising and daily operations to help the business run smoothly.

The role requires strong customer service, communication, and teamwork. Candidates should be able to lift items, work a flexible schedule, and adapt to various store areas as

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Heavy lifting

Teamwork

Job description

The TJX Companies, Inc. in USA HomeGoods South Euclid is seeking a store associate to deliver a highly satisfying customer experience and maintain a clean, organized store. You will engage with customers, follow loss-prevention standards, and support merchandising and daily operations to help the business run smoothly.

The role requires strong customer service, communication, and teamwork. Candidates should be able to lift items, work a flexible schedule, and adapt to various store areas as