Retail Manager & Team Leader — Tile Showroom

The Tile Shop; Shawnee (AL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Medica Value-Added Services

Virtual Care

Dental Insurance

Vision Insurance

Basic Life and AD&D

Voluntary Life

Voluntary Short-Term Disability

Long Term Disability

Voluntary Accident Insurance

Employee Assistance Program (EAP)

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop, a tradition of excellence since 1985, seeks a seasoned Retail Sales Manager to lead a dynamic team in Shawnee. You will train staff, greet customers, and drive tile sales while delivering outstanding service and maintaining brand standards.

The role requires weekend availability, hands-on coaching, and a strong design sense to match customers with styles and textures. Coordinate store and warehouse operations and monitor inventory to meet sales goals.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Team leadership

Customer service

Sales

Weekend availability

Communication skills

English proficiency

Job description

The Tile Shop, a tradition of excellence since 1985, seeks a seasoned Retail Sales Manager to lead a dynamic team in Shawnee. You will train staff, greet customers, and drive tile sales while delivering outstanding service and maintaining brand standards.

The role requires weekend availability, hands-on coaching, and a strong design sense to match customers with styles and textures. Coordinate store and warehouse operations and monitor inventory to meet sales goals.