Retail Assistant Manager: Lead Sales Team & Design-Driven

SmartRecruiters, Inc.; Ypsilanti (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop in Michigan is seeking a Sales Manager to build and lead a high-performing team of Sales Associates at our tile-focused stores. You will recruit, train, and coach staff, set standards, and ensure exceptional customer service.

You will greet customers, foster lasting relationships, exceed sales goals, and manage store operations, inventory, and scheduling. Weekend availability required; leadership and design sensibility are valued.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Open to learning and growing independently and from feedback.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Sales Management

Team Leadership

Customer Service

Retail Operations

English Proficiency

POS Systems

Tools

POS Systems

Job description

The Tile Shop in Michigan is seeking a Sales Manager to build and lead a high-performing team of Sales Associates at our tile-focused stores. You will recruit, train, and coach staff, set standards, and ensure exceptional customer service.

You will greet customers, foster lasting relationships, exceed sales goals, and manage store operations, inventory, and scheduling. Weekend availability required; leadership and design sensibility are valued.