Retail Assistant Manager: Lead Sales & Team Growth

The Tile Shop; Centerville (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is hiring a Retail Sales Manager to build and lead a high-performing team of Sales Associates in Centerville, OH. You will train staff, greet customers, and promote tile products while ensuring excellent service and timely deliveries.

The role requires weekend availability and a track record in retail management. Expect a dynamic, commission-driven environment with a strong focus on design, sales, and overall store performance.

Qualifications

• 1+ years of experience in retail management.
• Must have weekend availability.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Customer service

Design sense

English proficient

Organization

Mathematics

Computer skills

Team player

Tools

POS systems

Job description

The Tile Shop is hiring a Retail Sales Manager to build and lead a high-performing team of Sales Associates in Centerville, OH. You will train staff, greet customers, and promote tile products while ensuring excellent service and timely deliveries.

The role requires weekend availability and a track record in retail management. Expect a dynamic, commission-driven environment with a strong focus on design, sales, and overall store performance.