Retail Assistant Manager — Lead Sales & Team (Weekend)

The Tile Shop; Shrewsbury (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account

Dental Insurance

Vision Insurance

401(k)

Job summary

The Tile Shop, a national tile retailer, is seeking a Store Manager to lead a sales team, drive performance, and ensure outstanding customer service. You will oversee store operations, coaching, scheduling, and inventory management, while promoting design and product education for customers.

The role emphasizes weekend availability and a proven track record in retail leadership, with a focus on achieving sales goals and maintaining brand standards.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Ability to read, write, and speak in English.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Sales leadership

Retail management

Team motivation

Customer service

Communication

Tools

Basic computer skills

Job description

The Tile Shop, a national tile retailer, is seeking a Store Manager to lead a sales team, drive performance, and ensure outstanding customer service. You will oversee store operations, coaching, scheduling, and inventory management, while promoting design and product education for customers.

The role emphasizes weekend availability and a proven track record in retail leadership, with a focus on achieving sales goals and maintaining brand standards.