Retail Store Manager — Lead, Coach & Drive Sales

SmartRecruiters, Inc.; Phoenix (AZ); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Benefits package

HSA contributions

401k plan with employer match

Team-focused environment

Job summary

The Tile Shop is seeking a Store Manager in Phoenix to lead a team of assistants and sales associates, driving sales while delivering an exceptional customer experience. You will train staff, greet customers, and ensure smooth store operations and product knowledge.

Ideal candidates have retail leadership experience, a proven ability to motivate teams, and a strong customer-service mindset in a fast-paced environment. This on-site role emphasizes team development and achievement of sales goals.

Qualifications

• 2+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Lead by example to achieve sales goals.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.

Skills

Retail management

Sales leadership

Team development

Customer service

Communication

Training

Inventory management

English proficiency

Job description

The Tile Shop is seeking a Store Manager in Phoenix to lead a team of assistants and sales associates, driving sales while delivering an exceptional customer experience. You will train staff, greet customers, and ensure smooth store operations and product knowledge.

Ideal candidates have retail leadership experience, a proven ability to motivate teams, and a strong customer-service mindset in a fast-paced environment. This on-site role emphasizes team development and achievement of sales goals.