Retail Loss Prevention Specialist — Hybrid Role

Ross Stores; Seattle (WA); Hybrid; USD 2,934,000 - 4,036,000; Full time

Job summary

Ross Stores is seeking a Loss Prevention Agent in a hybrid Seattle-area role. The position focuses on store safety, theft prevention, and investigations, supporting the company values and compliance standards.

The role requires 1–2 years in loss prevention or security, strong communication and customer service, and the ability to work independently or with teams in a fast-paced retail setting. In-office presence is required with some remote work flexibility.

Qualifications

• High School education or equivalent required.
• 1–2 years in loss prevention, retail, or security.
• Independently and in a team in a fast-paced environment.
• Collaborate with internal and external partners including law enforcement.
• Excellent customer service skills.
• Proven problem solving with urgency.
• Compliance with federal/state security laws and testing.

Responsibilities

• Monitor store entrances/exits and sales areas for theft.
• Identify dishonest behavior and engage to prevent loss.
• Use CCTV and investigative tools to detect indicators.
• Document incidents and provide reports to leadership.
• Coordinate with leadership and law enforcement on cases.
• Assist with trespass enforcement for repeat offenders.
• Collaborate on major theft incidents and follow-up.
• Report safety hazards and vulnerabilities to store mgmt.
• Perform additional duties to support LP objectives.

Skills

Communication skills

Customer service

Team collaboration

Problem solving

Education

High School diploma or equivalent

AA degree preferred

Job description

Ross Stores is seeking a Loss Prevention Agent in a hybrid Seattle-area role. The position focuses on store safety, theft prevention, and investigations, supporting the company values and compliance standards.

The role requires 1–2 years in loss prevention or security, strong communication and customer service, and the ability to work independently or with teams in a fast-paced retail setting. In-office presence is required with some remote work flexibility.