Retail Loss Prevention & Safety Champion

Ross Stores, Inc.; Palmdale (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to patrol store entrances/exits and the sales floor, preventing theft and maintaining a safe environment for Associates and Customers.

This role requires a visible presence in a vest and adherence to Code 50 inspections and shrink minimization. Ideal candidates have at least one year of retail supervisory or loss prevention experience and an active security guard license, with strong communication and teamwork skills.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

Responsibilities

• Maintain a visible presence at store entrances/exits and on the sales floor in company-issued attire.
• Mitigate theft and safeguard associates and customers.
• Partner with Store Leadership to ensure compliance with Loss Prevention directives and minimize shortages.
• Greet customers, provide service, and address questions in a courteous manner.
• Monitor for safety issues and maintain professional standards at all times.
• Help train and educate Associates on shortage reduction initiatives and checkout procedures.

Skills

Customer service

Strong communication

Conflict resolution

Adaptability to fast-paced environment

Relationship building

Education

High School diploma or equivalent

AA degree preferred

Tools

Security guard license

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to patrol store entrances/exits and the sales floor, preventing theft and maintaining a safe environment for Associates and Customers.

This role requires a visible presence in a vest and adherence to Code 50 inspections and shrink minimization. Ideal candidates have at least one year of retail supervisory or loss prevention experience and an active security guard license, with strong communication and teamwork skills.