Store Loss Prevention & Safety Champion

Ross Stores; Hayward (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Ross Stores is seeking a loss prevention specialist to protect customers and Associates at store entrances and on the floor. The role emphasizes a visible command presence, safety leadership, and adherence to policy while maintaining brand standards.

The candidate should have retail supervisory experience and a background in loss prevention or security, with strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

Responsibilities

• Maintains a safe and secure environment for Associates and Customers.
• Provides visible command presence at entrances/exits and on the sales floor in vest/black attire, monitoring safety issues.
• Removes clutter and ensures safe egress to emergency exits.
• Delivers excellent customer service with greeting, eye contact, and courtesy.
• Treats all Customers and Associates with respect.
• Demonstrates professionalism and recognizes Associates through company programs.
• Coordinates with internal and external partners and participates in district meetings and trainings as needed.
• Other duties as assigned to support Loss Prevention initiatives.
• Represents the Company brand and maintains a professional appearance.

Skills

Retail supervision

Loss prevention

Security guard license

Communication skills

Customer service

Conflict resolution

Compliance awareness

Education

High School or equivalent

AA degree preferred

Job description

Ross Stores is seeking a loss prevention specialist to protect customers and Associates at store entrances and on the floor. The role emphasizes a visible command presence, safety leadership, and adherence to policy while maintaining brand standards.

The candidate should have retail supervisory experience and a background in loss prevention or security, with strong communication skills and the ability to work in a fast-paced environment.