Retail Loss Prevention Investigator

The TJX Companies, Inc.; Fremont (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Marshalls at TJX Companies in Fremont is seeking a Store Loss Prevention professional to protect assets and maintain a safe shopping environment. You will work with store leadership to implement shrink reduction initiatives and ensure policy compliance.

Ideal candidates communicate well, have basic computer and time management skills, and can adapt to changing situations while delivering courteous, professional service to customers and Associates.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Skills

Excellent communication

Sound judgment

Basic computer skills

Basic time management

Investigative/analytical skills

Adaptability to changes

Job description

Marshalls at TJX Companies in Fremont is seeking a Store Loss Prevention professional to protect assets and maintain a safe shopping environment. You will work with store leadership to implement shrink reduction initiatives and ensure policy compliance.

Ideal candidates communicate well, have basic computer and time management skills, and can adapt to changing situations while delivering courteous, professional service to customers and Associates.