Impactful Retail Loss Prevention Investigator

The TJX Companies, Inc.; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

Health/dental/vision benefits

401(k) plan

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring for a Store Loss Prevention role in the San Diego area. You will handle daily loss prevention tasks, maintain relationships with Store Management, and manage apprehensions per policy.

Responsibilities include conducting investigations, training staff on shrink initiatives, and ensuring compliance with safety and labor guidelines while supporting a positive shopping environment.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed.
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication skills

Basic computer skills

Time management

Investigative / analytical skills

Adaptability

Team collaboration

Flexible schedule

Retail/security experience

Tools

Computer proficiency

Job description

Marshalls, part of The TJX Companies, Inc., is hiring for a Store Loss Prevention role in the San Diego area. You will handle daily loss prevention tasks, maintain relationships with Store Management, and manage apprehensions per policy.

Responsibilities include conducting investigations, training staff on shrink initiatives, and ensuring compliance with safety and labor guidelines while supporting a positive shopping environment.