Retail Loss Prevention Investigator

The TJX Companies, Inc.; Burlington (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Life insurance

Scholarship program

Adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. is seeking a Store Loss Prevention associate in Burlington, IA. The role involves completing daily loss prevention tasks, maintaining relations with store management, and communicating shrink initiatives to associates.

Responsibilities include adhering to shoplifter guidelines, deterring theft, participating in investigations, and ensuring accurate paperwork while supporting safety and labor law compliance across the store environment.

Qualifications

• 0-2 years retail or security experience.
• Excellent communication and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Ability to respond to changes or unexpected situations.
• Standout colleague, works well with peers and supervisors.
• Able to work a flexible schedule.

Responsibilities

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Skills

Excellent communication

Basic computer skills

Basic time management

Investigative/analytical skills

Retail or security experience

Flexibility to work schedule

Job description

Marshalls at The TJX Companies, Inc. is seeking a Store Loss Prevention associate in Burlington, IA. The role involves completing daily loss prevention tasks, maintaining relations with store management, and communicating shrink initiatives to associates.

Responsibilities include adhering to shoplifter guidelines, deterring theft, participating in investigations, and ensuring accurate paperwork while supporting safety and labor law compliance across the store environment.