Retail Loss Prevention Investigator

The TJX Companies, Inc.; Rosedale (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

Marshalls at The TJX Companies, Inc. is seeking a Loss Prevention Associate to help manage daily loss-prevention tasks and safety initiatives. You will work with store management to deter theft and communicate shrink reduction ideas, while supporting a safe and compliant store environment.

The role requires strong communication, basic computer and time-management skills, and up to two years in retail or security. A flexible schedule is expected to align with business needs and store operations.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication skills

Time management

Investigative skills

Analytical skills

Adaptability

Retail experience

Security experience

Tools

Computer skills

Job description

Marshalls at The TJX Companies, Inc. is seeking a Loss Prevention Associate to help manage daily loss-prevention tasks and safety initiatives. You will work with store management to deter theft and communicate shrink reduction ideas, while supporting a safe and compliant store environment.

The role requires strong communication, basic computer and time-management skills, and up to two years in retail or security. A flexible schedule is expected to align with business needs and store operations.