Retail Loss Prevention Investigator

The TJX Companies, Inc.; Milwaukee (WI); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Employee assistance program

Paid holidays

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking individuals for the Loss Prevention role at our Milwaukee store. You will support daily loss-prevention tasks, uphold safety programs, and maintain positive relationships with store management and associates.

You will identify theft, communicate shrink initiatives, and participate in investigations with a focus on honesty, integrity, and customer service excellence. Training is provided and growth opportunities exist within TJX family.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and participates in legal activities as needed.
• Coordinates and completes shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication skills

Judgment

Computer skills

Time management

Investigative skills

Team player

Flexible schedule

Retail/security experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking individuals for the Loss Prevention role at our Milwaukee store. You will support daily loss-prevention tasks, uphold safety programs, and maintain positive relationships with store management and associates.

You will identify theft, communicate shrink initiatives, and participate in investigations with a focus on honesty, integrity, and customer service excellence. Training is provided and growth opportunities exist within TJX family.