Retail Loss Prevention Associate - Secure & Service-Driven

Burlington; Lexington (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Flexible hours

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service.

You will monitor entrances, greet customers, and participate in shortage reduction programs, maintaining a professional appearance and clear communication. You will contribute to reporting theft incidents, supporting training for associates, and upholding store safety standards in a fast-paced retail setting.

Qualifications

• 1+ years of experience in customer service, retail, or loss prevention.
• Knowledge of theft trends and shortage reduction practices.
• Ability to communicate clearly and lead by example.

Responsibilities

• Monitor store entrances and high‑risk areas to reduce theft opportunities.
• Greet customers with a warm, confident, and energetic demeanor.
• Identify and report theft incidents to management promptly.
• Assist in training team members on shortage reduction programs.

Skills

Customer service

Asset Protection

Loss Prevention

Retail operations

Leadership

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service.

You will monitor entrances, greet customers, and participate in shortage reduction programs, maintaining a professional appearance and clear communication. You will contribute to reporting theft incidents, supporting training for associates, and upholding store safety standards in a fast-paced retail setting.