Retail Leadership Intern: In-Store Ops & Growth (Summer)

Wayfair; Houston (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Job summary

Wayfair's 2027 Summer Internship in Houston offers hands-on exposure to physical retail operations across our brands. You’ll rotate through frontline sales, back-of-house logistics, and clienteling, shadow leadership, and deliver a capstone project.

As a Bachelor’s student returning after the internship, you’ll work a retail schedule including evenings and weekends, with travel within the Houston area. Base pay is $25 per hour for the ten-week program.

Qualifications

• Currently pursuing a Bachelor's degree, with expected graduation between December 2027 and June 2028.
• Minimum GPA of 3.0.
• Must be returning to the course of study following completion of the internship.

Responsibilities

• Master Retail Operations & CX across frontline sales, logistics, merchandising, and clienteling.
• Shadow Store Leadership and analyze daily/weekly sales reports.
• Execute a high-impact capstone project identifying a live store challenge and delivering data-driven solutions.
• Lead morning huddles, monitor KPIs, and handle basic customer escalations.
• Deliver executive-style presentations of capstone results to General Managers and Regional Leadership.

Skills

Retail operations

Customer service

Leadership potential

Analytical skills

Communication

Education

Pursuing Bachelor's degree

Tools

AI tools

Job description

Wayfair's 2027 Summer Internship in Houston offers hands-on exposure to physical retail operations across our brands. You’ll rotate through frontline sales, back-of-house logistics, and clienteling, shadow leadership, and deliver a capstone project.

As a Bachelor’s student returning after the internship, you’ll work a retail schedule including evenings and weekends, with travel within the Houston area. Base pay is $25 per hour for the ten-week program.