Retail Leader: Assistant Store Manager, Fashion Pop Culture

Pop Mart; California; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Market-competitive benefits

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

Pop Mart is seeking a Retail Assistant Store Manager in Sherman Oaks, CA. Lead, coach, and develop a high-performing team while driving sales and ensuring store operations reflect the POP MART brand.

You will oversee daily operations, oversee merchandising, and foster a customer-first culture that excites collectors and newcomers alike. Join a fast-paced environment with growth opportunities.

Qualifications

• 2+ years of retail leadership in a supervisory or management role.
• Proven ability to lead, coach, and develop high-performing teams.
• Strong understanding of retail operations, customer experience, and metrics.
• Excellent organizational skills and ability to prioritize competing responsibilities.
• High School Diploma or equivalent.

Responsibilities

• Lead, coach, and retain a high-performing retail team on shift.
• Deliver exceptional customer experiences on the sales floor.
• Drive sales metrics: KPIs, conversions, UPT, ATV, payroll productivity.
• Oversee daily store operations, cash handling, safety, and compliance.
• Manage visual merchandising, planograms, and seasonal displays.
• Build brand presence and community engagement through events.

Skills

Retail leadership

Coaching & development

Customer experience

Inventory management

Sales analytics

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Pop Mart is seeking a Retail Assistant Store Manager in Sherman Oaks, CA. Lead, coach, and develop a high-performing team while driving sales and ensuring store operations reflect the POP MART brand.

You will oversee daily operations, oversee merchandising, and foster a customer-first culture that excites collectors and newcomers alike. Join a fast-paced environment with growth opportunities.