Retail Lead – Open/Close & Service Excellence

Gopuff Becomes First Instant Commerce Company; Lake Forest (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for 2

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

EAP through AllOne Health

Job summary

BevMo! by Gopuff seeks a Key Holder to join our Retail Operations team. You will open and close the store, assist during high-volume periods, and support new employees while delivering excellent customer service and driving sales.

You will greet customers, know our products, manage inventory tasks, process cash transactions, and help maintain store standards across floors and back-room areas. The role requires weekend/evening availability and a hands-on, team-oriented approach.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Available for fluid schedules; able to work peak hours, nights, weekends, holidays.
• Basic math skills and proficiency in cash handling.
• Ability to lift up to 49 pounds.

Responsibilities

• Open and close the store and assist in the absence of management.
• Greet customers and inform them of products/services to drive sales.
• Assist with training new employees and provide support during high-volume periods.
• Know in-house products to offer customer recommendations.
• Assist with inventory tasks: restocking, counts, discrepancies.

Skills

Leadership

Cash handling

Customer service

Physical stamina

Team orientation

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff seeks a Key Holder to join our Retail Operations team. You will open and close the store, assist during high-volume periods, and support new employees while delivering excellent customer service and driving sales.

You will greet customers, know our products, manage inventory tasks, process cash transactions, and help maintain store standards across floors and back-room areas. The role requires weekend/evening availability and a hands-on, team-oriented approach.