Retail Team Lead — Open/Close, Customer & Sales

Gopuff Becomes First Instant Commerce Company; Chandler (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

Employee discount & FAM membership

Vacation and Sick Time

Job summary

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management.

A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales. Responsibilities include greeting customers, opening/closing, inventory tasks, cash handling, and ensuring price accuracy while maintaining store

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling
• Team-oriented mentality
• Ability to lift up to 49 pounds
• High School Diploma or equivalent

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Will assist the store in periods of high volume and provide support for new employees
• Knowledge of in house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Skills

Leadership experience

Cash handling

Team-oriented

Physical fitness

Education

High School diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management.

A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales. Responsibilities include greeting customers, opening/closing, inventory tasks, cash handling, and ensuring price accuracy while maintaining store