Retail Key Holder: Open/Close, Lead & Elevate Service

Gopuff Becomes First Instant Commerce Company; San Francisco (CA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

Job summary

BevMo! by Gopuff is seeking a Key Holder to join the Retail Operations team. This role opens and closes the store and supports staff in high-volume periods while delivering excellent customer service.

You will assist with training new employees, manage cash handling duties, and ensure accurate pricing and inventory control. This position emphasizes teamwork, security, and operational readiness.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent.
• Ability to work with fluid schedules including nights, weekends and holidays.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.

Responsibilities

• Open and close the store and assist during high-volume periods.
• Provide excellent customer service and product knowledge.
• Train new employees on procedures and standards.
• Process cash transactions, counts and deposits accurately.
• Monitor store cleanliness and security procedures.
• Assist with inventory tasks and price accuracy.
• Handle refunds and exchanges as needed.

Skills

Retail leadership

Cash handling

Teamwork

Customer service

Flexibility

Education

High School Diploma or equivalent

Tools

POS systems

Scanner devices

Job description

BevMo! by Gopuff is seeking a Key Holder to join the Retail Operations team. This role opens and closes the store and supports staff in high-volume periods while delivering excellent customer service.

You will assist with training new employees, manage cash handling duties, and ensure accurate pricing and inventory control. This position emphasizes teamwork, security, and operational readiness.