Retail Operations Lead - Key Holder

Gopuff; Glendora (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for f

Job summary

BevMo! by Gopuff is seeking a Key Holder to support Retail Operations. You will open and close the store, assist during peak times, and guide new employees while delivering excellent customer service and driving sales.

The role emphasizes cash handling, price accuracy, and maintaining store standards. You will work a fluid schedule including evenings, weekends, and holidays in a dynamic retail environment.

Qualifications

• 1+ years leadership experience in retail or equivalent.
• Ability to work with fluid schedules including nights, weekends, and holidays.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality and ability to support store ops.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Responsibilities

• Open and close the store.
• Provide excellent customer service and assist customers with products and services.
• Train new employees on procedures and product knowledge.
• Assist with inventory tasks and stock accuracy.
• Process cash transactions and manage tills.
• Monitor sales floor to prevent theft and maintain cleanliness.
• Follow age verification policies and ensure accurate pricing.

Skills

Leadership experience

Teamwork

Cash handling

Customer service

Flexibility

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder to support Retail Operations. You will open and close the store, assist during peak times, and guide new employees while delivering excellent customer service and driving sales.

The role emphasizes cash handling, price accuracy, and maintaining store standards. You will work a fluid schedule including evenings, weekends, and holidays in a dynamic retail environment.