Store Operations Lead — Key Holder (Open/Close)

Gopuff Becomes First Instant Commerce Company; San Diego (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP

Job summary

BevMo! by Gopuff is seeking a Key Holder to support the Retail Operations team. You will open and close the store, assist with day-to-day operations, and support staff during busy periods while delivering excellent customer service to drive sales.

The role requires leadership experience in retail, ability to handle cash, and a team-oriented mindset. You will help maintain store standards, train new employees, and adhere to security procedures in a fast-paced environment.

Qualifications

• 1+ years leadership experience in retail or equivalent.
• Basic math skills and proficiency in cash handling.
• Ability to provide excellent customer service and work in a team.
• Willingness to work varying shifts including nights, weekends, and holidays.

Responsibilities

• Open and close the store and assist during high volume periods.
• Greet customers and explain products and services; build rapport.
• Assist with inventory, restocking, and loss prevention tasks.
• Handle cash transactions, tills, deposits, and receipts accurately.
• Train new employees on store procedures and standards.

Skills

Leadership experience

Cash handling

Customer service

Teamwork

Physical ability

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder to support the Retail Operations team. You will open and close the store, assist with day-to-day operations, and support staff during busy periods while delivering excellent customer service to drive sales.

The role requires leadership experience in retail, ability to handle cash, and a team-oriented mindset. You will help maintain store standards, train new employees, and adhere to security procedures in a fast-paced environment.