Retail Lead Floater: Store Ops & Team Leader (Travel)

Goodwill of Central and Coastal Virginia; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Store Leader to support and substitute for store management in their absence. You will direct operations, assign tasks to associates, and drive financial and production goals at a retail location.

Responsibilities include opening, cash reconciliation, maintaining visual standards, and coordinating with district leadership. Travel within the home region is required, and the role emphasizes safety, customer experience, and teamwork.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 1 Year experience in a leadership role required.
• No professional certifications are required for this position.
• Valid state driver's license, insurance and satisfactory driving record are required.
• The associate in this position will be required to successfully pass a criminal background check.

Responsibilities

• Accountable for all retail facility operations in the absence of other retail management team members.
• Open store and prepare facility for business day, pass out Matrix, ensure that production is done in line with production goals.
• Monitor sales floor to ensure an exceptional shopper experience, engage with associates and shoppers throughout the day.
• Close store, reconcile cash with daily sales reports and secure facility for the night in the absence of other management team members.
• Maintain visual presentation and sales floor maintenance at all times.
• Communicate with District Operations Manager on any issues identified within the store including safety, security and personnel issues.
• Act with the best interests of the organization in mind at all times, making decisions that are in line with Goodwill's guidelines.
• Flexible in travelling to locations within home region.
• Email checked 3 times daily for communications that may need to be made in the absence of the store management team.
• Timely preparation of expense reports.
• Adapt to the nuance of each building, its associates, enclaves and goals.

Skills

Leadership

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Store Leader to support and substitute for store management in their absence. You will direct operations, assign tasks to associates, and drive financial and production goals at a retail location.

Responsibilities include opening, cash reconciliation, maintaining visual standards, and coordinating with district leadership. Travel within the home region is required, and the role emphasizes safety, customer experience, and teamwork.