Retail Lead: Flexible Hours, Guest Service & Merchandising

Six Flags Great Adventure; Beachwood (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Six Flags Great Adventure in New Jersey is seeking a Retail Supervisor to help ensure profitable operation of the assigned area within the Retail Department. You will uphold merchandising standards, actively engage guests with a friendly demeanor, and coach team members to meet performance standards.

This role requires onsite work, flexibility to cover nights, weekends and holidays, and the ability to stand for extended periods while handling transactions and maintaining store appearance.

Qualifications

• Previous Retail, Customer Service or Hospitality experience of at least (1+) years is required.
• Must be at least 18 years old.
• Must be available to work minimum of 32 hours a week.
• Available to work flexible hours on nights, weekends and Holidays based off of business needs.
• Must be able to stand for long periods and perform routine tasks.

Responsibilities

• Promote the sale of products with impeccable guest service and ensure guest satisfaction
• Strive to continuously gain knowledge of product offerings and the Six Flags brand.
• Resolve Guest concerns that may arise on a daily basis.
• Assist in training, motivating and coaching of staff on a day to day basis to ensure team quality standards.
• Assist in ensuring that all policies and procedures pertinent to area are followed.
• Ensure that image, cleanliness and courtesy standard requirements are met including abiding by and enforcing the company dress code policy and set high standards of performance for all areas within their responsibilities.
• Maintain proper attendance and timeliness.
• Will be required to use POS register systems to complete sales transactions.
• May be required to work in multiple locations throughout the park.

Skills

Retail experience

Customer service

Hospitality experience

Coaching

Job description

Six Flags Great Adventure in New Jersey is seeking a Retail Supervisor to help ensure profitable operation of the assigned area within the Retail Department. You will uphold merchandising standards, actively engage guests with a friendly demeanor, and coach team members to meet performance standards.

This role requires onsite work, flexibility to cover nights, weekends and holidays, and the ability to stand for extended periods while handling transactions and maintaining store appearance.