Guest Experience Supervisor — Food & Beverage

Six Flags Great Adventure; Allentown (NJ); On-site; USD 19,000 - 28,000; Full time

Job summary

Six Flags Great Adventure in New Jersey is seeking a hands-on Food Service Supervisor to manage daily operations at the assigned location(s). You will lead a team, ensure guest satisfaction, and uphold food safety standards while delivering friendly, efficient service.

Responsibilities include training and motivating associates, coordinating with the management team, monitoring sanitation, stocking, and smooth operation during peak periods. Weekend and holiday availability is required.

Qualifications

• Preferred 2-3 years of Food and Beverage Operations experience in fast paced, high pressure environment.
• Basic knowledge of food safety and sanitation standards; passed/able to pass ServSafe Alcohol and ServSafe Food Handler.
• Ability to work flexible hours, including weekends, holidays, and peak season periods.

Responsibilities

• Lead, train, and motivate a team of associates assigned to your location(s) to deliver high quality customer service.
• Enforce proper food preparation and handling procedures in compliance with all health department and Food and Beverage Operation policies regarding sanitation.
• Regularly inspect equipment and work areas to ensure cleanliness and safety.
• Monitor stock levels and assist in the ordering of supplies as necessary. Ensure that all items are appropriately stored, labeled, handled and rotated.
• Work closely with the fellow management team to ensure smooth coordination between food preparation and service.
• Troubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service.
• Enhance the guest experience by maintaining a positive, energetic, and welcoming atmosphere, even during high-traffic periods.
• Ensure that all guests are treated with respect and receive prompt, friendly, and efficient service.
• Continually monitor the cleanliness and organization of all units within the assigned area to ensure the safety of all associates and guests
• Provide ongoing feedback, support, and coaching to associates, ensuring the highest level of performance and teamwork.
• Routinely evaluate associates and provide recommendations for those that are qualified and available for promotion.

Skills

Team leadership

Food safety

ServSafe

POS system

Communication

Motivation

Tools

POS System

Job description

Six Flags Great Adventure in New Jersey is seeking a hands-on Food Service Supervisor to manage daily operations at the assigned location(s). You will lead a team, ensure guest satisfaction, and uphold food safety standards while delivering friendly, efficient service.

Responsibilities include training and motivating associates, coordinating with the management team, monitoring sanitation, stocking, and smooth operation during peak periods. Weekend and holiday availability is required.