Guest Experience Supervisor - Food & Service Lead

Six Flags Great Adventure; Old Bridge (NJ); On-site; USD 19,000 - 28,000; Full time

Job summary

Six Flags Great Adventure is seeking a food service supervisor to lead and develop a team across locations, ensuring top-tier guest service and strict adherence to safety standards. You will oversee food preparation, sanitation, and stock management while coordinating with the management team to maintain smooth operations.

The role requires leadership experience, strong communication, and flexibility to work weekends and peak seasons.

Qualifications

• Preferred 2-3 years of Food and Beverage Operations experience in fast paced, high pressure environment.
• Basic knowledge of food safety and sanitation standards; passed/able to pass ServSafe Alcohol and ServSafe Food Handler.
• Ability to work flexible hours, including weekends, holidays, and peak season periods.
• Must be professional, outgoing, energetic, self-motivated, and able to motivate others while displaying a positive attitude.
• Comfortable with POS System.
• Strong communication skills.
• Previous supervisory or leadership experience in a food service or retail environment is a plus.

Responsibilities

• Lead, train, and motivate a team of associates assigned to your location(s) to deliver high quality customer service.
• Enforce proper food preparation and handling procedures in compliance with all health department and Food and Beverage Operation policies regarding sanitation. Regularly inspect equipment and work areas to ensure cleanliness and safety.
• Monitor stock levels and assist in the ordering of supplies as necessary. Ensure that all items are appropriately stored, labeled, handled and rotated.
• Work closely with the fellow management team to ensure smooth coordination between food preparation and service.
• Troubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service.
• Enhance the guest experience by maintaining a positive, energetic, and welcoming atmosphere, even during high-traffic periods.
• Ensure that all guests are treated with respect and receive prompt, friendly, and efficient service. Address any guest concerns or issues in a positive, solution-oriented manner.
• Continually monitor the cleanliness and organization of all units within the assigned area to ensure the safety of all associates and guests
• Provide ongoing feedback, support, and coaching to associates, ensuring the highest level of performance and teamwork.
• Routinely evaluate associates and provide recommendations for those that are qualified and available for promotion.
• Comply with all Six Flags policies at all times.

Skills

Leadership experience

Strong communication skills

Flexibility

Education

ServSafe Alcohol certification

ServSafe Food Handler certification

Tools

POS System

Job description

Six Flags Great Adventure is seeking a food service supervisor to lead and develop a team across locations, ensuring top-tier guest service and strict adherence to safety standards. You will oversee food preparation, sanitation, and stock management while coordinating with the management team to maintain smooth operations.

The role requires leadership experience, strong communication, and flexibility to work weekends and peak seasons.