Retail Supervisor: Guest-Focused Leader & Team Coach

Six Flags Great Adventure; Allentown (NJ); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Six Flags Great Adventure in New Jersey is seeking a Retail Supervisor to help operate the assigned area within the Retail Department with a focus on profitable operations and merchandising standards.

The role requires actively engaging guests with a friendly demeanor, coaching team members, and effectively communicating business needs to the direct supervisor. The pay rate is $18.25 per hour, with required 32 hours per week and flexible scheduling including nights, weekends, and holidays.

Formación

• Previous Retail, Customer Service or Hospitality experience of at least 1+ years is required.
• Must be at least 18 years old.
• Must be available to work minimum of 32 hours a week.
• Available to work flexible hours on nights, weekends and Holidays based off of business needs.

Responsabilidades

• Promote the sale of products with impeccable guest service and ensure guest satisfaction.
• Strive to continuously gain knowledge of product offerings and the Six Flags brand.
• Resolve Guest concerns that may arise on a daily basis.
• Assist in training, motivating and coaching of staff on a day to day basis to ensure team quality standards.
• Assist in ensuring that all policies and procedures pertinent to area are followed.
• Ensure that image, cleanliness and courtesy standard requirements are met including abiding by and enforcing the company dress code policy and set high standards of performance for all areas within their responsibilities.
• Maintain proper attendance and timeliness.
• Will be required to use POS register systems to complete sales transactions.
• May be required to work in multiple locations throughout the park.

Conocimientos

Guest service

Communication

Team coaching

Flexibility

Problem solving

Herramientas

POS systems

Descripción del empleo

Six Flags Great Adventure in New Jersey is seeking a Retail Supervisor to help operate the assigned area within the Retail Department with a focus on profitable operations and merchandising standards.

The role requires actively engaging guests with a friendly demeanor, coaching team members, and effectively communicating business needs to the direct supervisor. The pay rate is $18.25 per hour, with required 32 hours per week and flexible scheduling including nights, weekends, and holidays.