Retail Lead: Customer Experience Specialist (Part-Time)

Amazon; Glendale (CO); On-site; USD 25,000 - 36,000; Part time

Job summary

Amazon in Glendale, CO is seeking a Retail Lead Associate (Reduced-Time) to serve as the face of Amazon and support customer experience operations. The role requires open Sunday-Thursday availability, paying $22.40 per hour with benefits.

Expect 30–39 hours per week and duties including customer engagement, inventory checks, and floor leadership. As part of CXO, you will help maintain safety and quality, drive continuous improvement, and adapt to fast-changing conditions while supporting the

Qualifications

• High school or equivalent diploma.
• Are 18 years of age or older.
• 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience

Responsibilities

• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
• Utilize inventory management systems to scan, process, and count product.
• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
• Work with a manager to maintain the physical safety and quality standards of the site.
• Work in a fast changing and ambiguous environment.
• Perform additional duties, as assigned.
• Work flexible hours including nights, weekends, and holidays.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

Skills

Customer service

Communication

Leadership

Attention to detail

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

Amazon in Glendale, CO is seeking a Retail Lead Associate (Reduced-Time) to serve as the face of Amazon and support customer experience operations. The role requires open Sunday-Thursday availability, paying $22.40 per hour with benefits.

Expect 30–39 hours per week and duties including customer engagement, inventory checks, and floor leadership. As part of CXO, you will help maintain safety and quality, drive continuous improvement, and adapt to fast-changing conditions while supporting the