Retail Lead - Customer Experience Ops (Part-Time)

Amazon Inc.; San Diego (CA); On-site; USD 23,000 - 33,000; Part time

Job summary

Amazon Retail Lead Associate (Reduced-Time) in San Diego, CA is a customer-facing role with flexible hours, requiring open availability 6:45–1:15. Pay starts at $20.50 per hour and the position involves leading operations and customer service on the floor.

The role supports CXO operations, emphasizes customer obsession, trust, and continuous learning, and requires high school diploma and 1+ years retail or leadership experience. Lift 49 lbs and work rotating shifts as needed.

Qualifications

• High school or equivalent diploma is required.
• 18 years of age or older.
• 1+ years retail or customer-facing experience, or 1+ years floor leader or other leadership, or 1+ years Amazon experience.

Responsibilities

• Interact with customers by using customer engagement strategies and model desired behavior for the team.
• Utilize inventory management systems to scan, process, and count product.
• Provide peer-to-peer feedback on processes and standards, assisting peers in solving customer issues.

Education

High school or equivalent diploma

Job description

Amazon Retail Lead Associate (Reduced-Time) in San Diego, CA is a customer-facing role with flexible hours, requiring open availability 6:45–1:15. Pay starts at $20.50 per hour and the position involves leading operations and customer service on the floor.

The role supports CXO operations, emphasizes customer obsession, trust, and continuous learning, and requires high school diploma and 1+ years retail or leadership experience. Lift 49 lbs and work rotating shifts as needed.