Retail Lead: Customer Experience & Ops (Flexible)

Amazon; Cherry Hill Township (NJ); Presencial; USD 22.000 - 31.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Descripción de la vacante

Amazon is hiring a Retail Lead Associate in Cherry Hill, NJ. The role focuses on customer service and floor leadership, helping to deliver a fast, friendly shopping experience and uphold safety and quality standards.

You will engage with customers, manage inventory, and support the shift manager in building a positive site culture while working flexible hours including nights and weekends.

Formación

• High school diploma required.
• 1+ years retail or customer-facing experience.
• 1+ years floor leader or other leadership experience.

Responsabilidades

• Interact with customers using engagement strategies and model desired behavior.
• Utilize inventory systems to scan, process, and count product.
• Provide peer feedback and escalate issues to assist peers in solving customer issues.
• Contribute to continuous improvement of the customer experience and operations.

Conocimientos

Customer service

Leadership

Communication

Educación

High school diploma

Descripción del empleo

Amazon is hiring a Retail Lead Associate in Cherry Hill, NJ. The role focuses on customer service and floor leadership, helping to deliver a fast, friendly shopping experience and uphold safety and quality standards.

You will engage with customers, manage inventory, and support the shift manager in building a positive site culture while working flexible hours including nights and weekends.