Retail Lead: Customer Experience & Merchandising

Dollar General Corporation; Pottstown (Montgomery County); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to help maintain a clean, organized store with a customer-first focus. You will assist customers, operate a cash register, stock and display merchandise, and perform store-cleaning duties while supporting the Store Manager in leadership duties in their absence.

The role emphasizes superior customer service, planogram adherence, and accurate cash handling, with responsibilities extending to opening/closing tasks and potential

Qualifications

• High school diploma or equivalent; six months of supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to operate a cash register and handle cash accurately.
• Familiarity with planograms and merchandising presentation guides.
• Proficiency in basic math calculations and price scanning.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to total purchases, collect payment, make change, bag merchandise.
• Stock merchandise, restock and rotate displays, and build displays according to planograms.
• Clean the store, take out trash, mop floors, and tidy restrooms/stockroom.
• Open and close the store under Store Manager direction; assist in additional managerial duties when needed.

Skills

Customer service

Cash handling

Planogram compliance

Merchandise stocking

Communication

Safety policy knowledge

Math calculations

Team leadership

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Lead Sales Associate to help maintain a clean, organized store with a customer-first focus. You will assist customers, operate a cash register, stock and display merchandise, and perform store-cleaning duties while supporting the Store Manager in leadership duties in their absence.

The role emphasizes superior customer service, planogram adherence, and accurate cash handling, with responsibilities extending to opening/closing tasks and potential