Retail Lead & Customer Experience Leader (Evenings/Weekends)

Amazon; Clearwater (FL); On-site; USD 21,000 - 31,000; Full time

Job summary

Amazon is seeking a Retail Lead Associate in Clearwater, FL. The role involves leading customer service operations, assisting with floor leadership, and delivering a high-quality customer experience on a fast-paced retail site.

Responsibilities include engaging customers, managing inventory processes, and supporting a culture of trust and continuous improvement. Candidates should be prepared for flexible hours, including nights and weekends, with physical duties such as lifting and standing for

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years of age or older.
• 1+ years of retail or customer-facing experience, or leadership, or Amazon (Blue Badge/FTE) experience.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Utilize inventory systems to scan, process, and count product.
• Provide peer-to-peer feedback and assist peers in solving customer issues.

Skills

High school diploma

18+ years

Retail experience

Leadership experience

Customer service

Job description

Amazon is seeking a Retail Lead Associate in Clearwater, FL. The role involves leading customer service operations, assisting with floor leadership, and delivering a high-quality customer experience on a fast-paced retail site.

Responsibilities include engaging customers, managing inventory processes, and supporting a culture of trust and continuous improvement. Candidates should be prepared for flexible hours, including nights and weekends, with physical duties such as lifting and standing for