Retail Lead Associate - Customer Experience Leader (Part-Time)

Amazon Inc.; Exton (PA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Benefits available

Job summary

Amazon.com Services LLC invites applications for a Retail Lead Associate (Reduced-Time) at our Exton, PA site. The role focuses on customer engagement, floor leadership, and daily operations to ensure a seamless customer experience. Expect average weekly hours of 30–39 and shifts including weekends and holidays.

Requirements include a high school diploma, age 18+, and 1+ years in retail or leadership. Benefits are available, with a pay start of $19.15 per hour and opportunities to grow within

Qualifications

• High school or equivalent diploma
• Are 18 years of age or older
• 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Use inventory systems to scan, process, and count product.
• Provide peer-to-peer feedback and escalate issues to support peers.
• Contribute to continuous improvement of customer experience and operations.
• Identify barriers and trends affecting customer and associate experience.

Skills

Customer engagement

Inventory management

Peer feedback

Quality standards

Site culture

Education

High school diploma

Tools

Inventory systems

Job description

Amazon.com Services LLC invites applications for a Retail Lead Associate (Reduced-Time) at our Exton, PA site. The role focuses on customer engagement, floor leadership, and daily operations to ensure a seamless customer experience. Expect average weekly hours of 30–39 and shifts including weekends and holidays.

Requirements include a high school diploma, age 18+, and 1+ years in retail or leadership. Benefits are available, with a pay start of $19.15 per hour and opportunities to grow within