Retail Keyholder: Lead the Sweet Customer Experience

IT'SUGAR; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee Discount

401k matching

Training & Development

Flexible scheduling

Career growth

Job summary

IT'SUGAR in New York is seeking a fun and dynamic Retail Keyholder to join our team as the premier 'SUGARTAINER', delivering a SWEET customer experience while promoting our brand. You will oversee store duties, product knowledge, and register operations, with occasional opening or closing responsibilities.

You will engage customers with our playful culture, maintain visual standards, support events, and follow loss prevention policies.

Qualifications

• Must be 18 years of age or older.
• High School diploma or equivalent preferred.
• 6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods; lift up to 25 lbs and up to 50 lbs with assistance.

Responsibilities

• Assist customers with inquiries and requests.
• Follow engagement model and promote the brand.
• Keep sales floor clean, organized, and visually appealing.
• Operate POS/register and cash out customers.
• Open or close the store as needed.
• Merchandise displays according to guidelines.
• Support events and promotions.
• Follow LP policies and report issues to Store Manager.

Skills

Customer service

POS/Register handling

Merchandising

Sales

Communication

Education

High School diploma or equivalent

Tools

POS system

Job description

IT'SUGAR in New York is seeking a fun and dynamic Retail Keyholder to join our team as the premier 'SUGARTAINER', delivering a SWEET customer experience while promoting our brand. You will oversee store duties, product knowledge, and register operations, with occasional opening or closing responsibilities.

You will engage customers with our playful culture, maintain visual standards, support events, and follow loss prevention policies.