Retail Keyholder: Lead Store Ops & Customer Excellence

SKECHERS USA, Inc.; Evansville, Northern (IN, KY); Hybrid; USD 23,000 - 24,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Job summary

SKECHERS USA, Inc. in Evansville, IN is hiring a part-time Retail Key Holder to deliver outstanding customer service in a busy Skechers store.

This role involves supervising daily operations, assisting customers with product selection, and maintaining a clean, organized environment. You will support store leadership, mentor team members, contribute to sales goals, and participate in merchandising, restocking, and loss prevention.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Job description

SKECHERS USA, Inc. in Evansville, IN is hiring a part-time Retail Key Holder to deliver outstanding customer service in a busy Skechers store.

This role involves supervising daily operations, assisting customers with product selection, and maintaining a clean, organized environment. You will support store leadership, mentor team members, contribute to sales goals, and participate in merchandising, restocking, and loss prevention.