Floor Leader & Customer Service Coach | Flexible Schedule

Skechers USA Retail, LLC; Wethersfield (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Friends and Family discounts

Job summary

Skechers USA Retail, LLC is hiring a Key Holder to help run daily store operations and mentor team members in delivering excellent customer service. This entry-level retail leadership role focuses on supporting sales goals, maintaining the premium Skechers shopping environment, and developing the skills of the team.

With opportunities to advance into Retail Management within a global brand, you’ll gain hands-on training, flexible scheduling, and exposure to merchandising, stock control, and

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales and daily operations.
• Sales & Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Organization

Problem solving

Mentoring

Education

High School Diploma

Job description

Skechers USA Retail, LLC is hiring a Key Holder to help run daily store operations and mentor team members in delivering excellent customer service. This entry-level retail leadership role focuses on supporting sales goals, maintaining the premium Skechers shopping environment, and developing the skills of the team.

With opportunities to advance into Retail Management within a global brand, you’ll gain hands-on training, flexible scheduling, and exposure to merchandising, stock control, and