Retail Key Holder — Lead Store Ops & Customer Service

Skechers U.S.A., Inc.; BLOOMINGTON (MN); Hybrid; USD 26,000 - 27,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Regular pay increases

Exclusive Friends and Family discounts

Job summary

Join Skechers in Bloomington, MN as a Retail Supervisor. Lead daily store operations, mentor team members, and drive customer service excellence. You will manage opening/closing tasks, merchandising, and inventory while upholding security and service standards.

The role requires flexibility for evenings, weekends, and holidays, with on-the-job training and opportunities for advancement within a global brand. Competitive pay and employee discounts are offered.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Problem solving

Organization

Schedule flexibility

Education

High school diploma or equivalent

Job description

Join Skechers in Bloomington, MN as a Retail Supervisor. Lead daily store operations, mentor team members, and drive customer service excellence. You will manage opening/closing tasks, merchandising, and inventory while upholding security and service standards.

The role requires flexibility for evenings, weekends, and holidays, with on-the-job training and opportunities for advancement within a global brand. Competitive pay and employee discounts are offered.