Retail Keyholder: Lead Service & Store Excellence

Rothys; Lone Tree (CO); On-site; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Paid time off

401k matching

Health plans

Mental health benefits

Wellness reimbursement

Employee discount

Job summary

Rothy's, Lone Tree, CO, is seeking a Keyholder to champion a service-first culture on the sales floor and support smooth store operations. As part of the leadership team, you will role model the Rothy's Experience, coach peers, and ensure brand standards are upheld in every interaction.

You'll lead customer engagement, drive personal and team sales, and participate in store events while onboarding new team members and maintaining operational excellence.

Qualifications

• 1-2 years of retail or customer service experience, leadership preferred

Responsibilities

• Lead and model Rothy's Experience through exceptional service and selling on the sales floor.
• Drive personal and team sales results through coaching and team selling.
• Build lasting relationships with customers via clienteling.
• Assist with in-store events and activations to engage the local community and drive sales.
• Support onboarding and training by reinforcing store standards and product knowledge.

Job description

Rothy's, Lone Tree, CO, is seeking a Keyholder to champion a service-first culture on the sales floor and support smooth store operations. As part of the leadership team, you will role model the Rothy's Experience, coach peers, and ensure brand standards are upheld in every interaction.

You'll lead customer engagement, drive personal and team sales, and participate in store events while onboarding new team members and maintaining operational excellence.