Outlet Operations Lead: Customer Experience & Security

Paycom - ATS; Orlando (FL); On-site; USD 19,000 - 23,000; Part time

Job summary

Goodwill in Orlando, FL seeks a Keyholder to ensure exceptional customer service, manage POS operations, and uphold security and inventory controls. The role supports store profitability by accurate cash handling and efficient shift management.

The position requires a high school diploma or GED, two years in retail, and at least one year in supervision. Evening/weekend availability may be necessary.

Qualifications

• High School diploma or GED required. Minimum two years in retail.
• One year of supervisory experience preferred.
• Basic computer skills including MS Word, Excel, Outlook.

Responsibilities

• Provide 100% world-class customer service.
• Open/close shifts, manage POS drawers, and document staff absences.
• Ensure loss prevention and risk management policies are followed.
• Keep store neat, clean, and safe for customers and staff.
• Assist in inventory control and rotation of merchandise.

Skills

Customer service

Cash handling

POS systems

Basic computer skills

Retail experience

Supervisory experience

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Goodwill in Orlando, FL seeks a Keyholder to ensure exceptional customer service, manage POS operations, and uphold security and inventory controls. The role supports store profitability by accurate cash handling and efficient shift management.

The position requires a high school diploma or GED, two years in retail, and at least one year in supervision. Evening/weekend availability may be necessary.