Part-Time Retail Keyholder: Elevate Service & Design

Framebridge; Denver (CO); On-site; USD 2,066,400 - 2,892,960; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

Job summary

Framebridge in Denver's Cherry Creek is hiring a Retail Part Time Keyholder to uphold the Framebridge brand in our store. You will set the standard of exceptional customer service, support onboarding and training for retail team members, and help drive store performance toward financial goals.

We value an engaging personality with strong communication and relationship-building skills, a love of design, and a willingness to learn new tools and processes.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products, and processes.
• Great time-management, organizational, and problem-solving skills.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing or relevant fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members to do the same.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Customer service

Retail

Communication

Relationship building

Time management

Flexibility

Design interest

Education

Degree in art/design/marketing or related field preferred

Tools

POS systems

Learn new tools

Job description

Framebridge in Denver's Cherry Creek is hiring a Retail Part Time Keyholder to uphold the Framebridge brand in our store. You will set the standard of exceptional customer service, support onboarding and training for retail team members, and help drive store performance toward financial goals.

We value an engaging personality with strong communication and relationship-building skills, a love of design, and a willingness to learn new tools and processes.