Retail Keyholder: Design-Driven Customer Experience (PT)

Framebridge; Denver (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Commuter benefits

And more

Job summary

Framebridge is seeking a Part-Time Retail Keyholder for Cherry Creek to uphold Framebridge’s standards in-store, train staff, and drive the customer experience. This role emphasizes product knowledge, design guidance, and strong communication with customers and team members.

Highlighting flexibility to work evenings and weekends, the position fits a candidate with prior key-holder experience in retail or hospitality and a passion for design.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence and communication skills.
• Interest in design and excitement to work in a creative environment.

Responsibilities

• Set the standard of exceptional customer service and represent Framebridge in retail stores.
• Onboard and train retail team members.
• Execute and improve store operations to meet customer experience and financial goals.
• Coach team members with strong listening and communication skills.
• Demonstrate product knowledge and design advice to customers.
• Troubleshoot issues using sound judgment.
• Suggest improvements to the retail experience.
• Support Framebridge's 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends.

Skills

Customer service

Retail

Hospitality

Interpersonal skills

Education

Art/Design/Marketing degree (preferred)

Job description

Framebridge is seeking a Part-Time Retail Keyholder for Cherry Creek to uphold Framebridge’s standards in-store, train staff, and drive the customer experience. This role emphasizes product knowledge, design guidance, and strong communication with customers and team members.

Highlighting flexibility to work evenings and weekends, the position fits a candidate with prior key-holder experience in retail or hospitality and a passion for design.