Retail Key Holder: Lead, Open/Close, Elevate Sales

Gopuff Becomes First Instant Commerce Company; Greenbrae Boardwalk (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Discount

Paid Time Off

EAP

Job summary

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This role is responsible for opening and closing the store, supporting the management team in their absence, and delivering excellent customer service to drive sales.

You will greet customers, handle cash and point-of-sale tasks, restock shelves, assist with inventory, and train new employees. You’ll help maintain store standards on the sales floor, stockroom, and restrooms while ensuring age verification and loss

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent.
• Ability to work with fluid schedules; be available during peak hours including nights, weekends, holidays.
• Basic math skills and proficiency in cash handling.

Responsibilities

• Open and close the store and assist during the absence of management.
• Provide excellent customer service and drive sales.
• Assist with high-volume periods and mentor new employees.
• Restock merchandise and conduct inventory counts; identify discrepancies.
• Process cash transactions, count tills, and prepare deposits.
• Operate scanners, cash registers and other electronics.
• Adhere to age verification policies and ensure accurate pricing.
• Maintain cleanliness of the sales floor, stock room, lockers, and restrooms.
• Train new employees on store procedures and product knowledge.

Skills

Leadership experience

Cash handling

Customer service

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This role is responsible for opening and closing the store, supporting the management team in their absence, and delivering excellent customer service to drive sales.

You will greet customers, handle cash and point-of-sale tasks, restock shelves, assist with inventory, and train new employees. You’ll help maintain store standards on the sales floor, stockroom, and restrooms while ensuring age verification and loss